Shipping policy
Soulmate Tarot
Shipping Policy
Effective Date: 27 June 2026
Thank you for shopping with Soulmate Tarot. We are committed to processing and delivering your orders as efficiently as possible. Please read our Shipping Policy carefully before placing an order.
1. Shipping Locations
Physical Products
We currently ship physical products only within India.
Physical products include, but are not limited to:
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Crystal bead bracelets
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Spiritual items
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Tarot decks
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Oracle decks
At this time, we do not offer international shipping for physical products.
Digital Products & Services
Our digital products and personalized services are available worldwide.
These include:
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Personalized Tarot readings
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Numerology services
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Digital e-books
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Downloadable digital products
These products are delivered electronically and do not require physical shipping.
2. Order Processing Time
Orders for physical products are generally processed within 1–2 business days after payment confirmation.
Processing time does not include weekends, public holidays, or unforeseen delays.
For personalized Tarot readings, Numerology services, and digital products, processing times may vary depending on the nature of the service. Customers will receive their completed service or digital product via the email address provided during checkout.
3. Delivery Time
Physical Products
Estimated delivery within India is 3–7 business days after dispatch.
Delivery times are estimates and may vary depending on the courier service, destination, weather conditions, or other factors beyond our control.
4. Shipping Charges
Shipping charges, if applicable, are displayed during checkout before payment is completed.
Any promotional free shipping offers will be clearly communicated on the website when available.
5. Order Tracking
Once your physical order has been shipped, tracking information will be provided whenever available.
Customers can use the tracking details to monitor the progress of their shipment.
6. Delivery of Digital Products & Services
Personalized Tarot readings, Numerology services, digital e-books, and downloadable products are delivered via email.
Please ensure that the email address provided during checkout is accurate.
If you do not receive your digital product within the communicated timeframe, please contact us at:
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Soulmate Tarot cannot be held responsible for delays or delivery issues resulting from incorrect or incomplete shipping addresses provided during checkout.
8. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect physical product, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please include:
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Your order number
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Clear photographs of the product
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Clear photographs of the packaging
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A brief description of the issue
Each request will be reviewed individually, and an appropriate resolution such as a replacement or other suitable remedy will be provided where applicable.
9. Delays Beyond Our Control
While we make every effort to deliver orders within the estimated timeframe, Soulmate Tarot is not responsible for delays caused by:
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Courier service disruptions
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Natural disasters
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Government restrictions
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Weather conditions
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Public holidays
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Other circumstances beyond our reasonable control
10. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Soulmate Tarot
Email: support@soulmatetarot.co
Website: https://www.soulmatetarot.co